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Cookies & Third-Party Services

iCraneTrax uses cookies and trusted third-party services to ensure reliable functionality and improve user experience.

  • Functional Cookies Only: We use cookies strictly for essential functions such as maintaining login sessions and enabling core features of the platform. These cookies are necessary for the service to operate correctly.
  • No Advertising or Tracking Cookies: We do not use cookies for targeted advertising, cross-site tracking, or other marketing purposes.
  • Third-Party Services:
    • Provide Support: Our live support chat is powered by Provide Support, which may use session cookies to enable real-time assistance.
    • Google Analytics: We use Google Analytics to collect anonymous usage statistics that help us improve our website. This service sets cookies that track basic site usage metrics (e.g., page views, browser type, time on site). No personally identifiable information is collected through these analytics.
    • Google reCAPTCHA: We use Google reCAPTCHA on certain forms and login pages to protect against spam and automated abuse. Google reCAPTCHA may collect limited interaction data (such as IP address and browser details) to evaluate whether a user is human. This data is handled by Google in accordance with Google’s privacy practices, including GDPR compliance.

Users can manage or disable cookies through their browser settings, but certain features of the platform may not function properly if cookies are disabled.